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The Global Airport Concierge API v1 is designed to simplify managing airport concierge services. It supports client-credentials authentication, airport-service discovery, quotation/booking creation and updates, booking retrieval by ID, GAC reference, or customer reference, cancellation, recalculation, and checkout.

Last reviewed against backend routes: 2026-05-01.

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Authenticates using OAuth client credentials and returns a bearer access token for subsequent API calls. The backend automatically uses the client_credentials grant type.

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Retrieves available airport concierge services for the authenticated client tenant. Optional filters: country_code, airport_code, query, page, limit, and sort (asc or desc). The current backend route is POST /airport-services.

Page number.

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Items per page. Maximum 100.

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Optional ISO country code filter.

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Optional airport IATA code filter.

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Optional service search term.

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description\",\n \"variables\": [\n {\n \"key\": \"ratePerAdult\",\n \"name\": \"Rate per adult\",\n \"value\": \"175\"\n }\n ],\n \"terminal\": {\n \"id\": 4,\n \"terminal_name\": \"LHR Terminal 3\"\n },\n \"airport\": {\n \"name\": \"London Heathrow Airport\",\n \"iata\": \"LHR\",\n \"city\": \"London\",\n \"country\": \"GB\",\n \"charges\": []\n }\n }\n ],\n \"first_page_url\": \"...\",\n \"from\": 1,\n \"last_page\": 1,\n \"last_page_url\": \"...\",\n \"links\": [],\n \"next_page_url\": null,\n \"path\": \"...\",\n \"per_page\": 100,\n \"prev_page_url\": null,\n \"to\": 1,\n \"total\": 1\n }\n}"},{"id":"220c3855-1902-46f8-92e7-6b59fa0ea022","name":"Invalid IATA code","originalRequest":{"method":"GET","header":[],"body":{"mode":"raw","raw":"{\r\n \"flights\": [\r\n {\r\n \"iata\": \"EW\",\r\n \"terminal_id\": null,\r\n \"departure_date\": \"2023-02-24\"\r\n },\r\n {\r\n \"iata\": \"LHR\",\r\n \"terminal_id\": null,\r\n \"departure_date\": \"2023-02-25\"\r\n }\r\n ],\r\n \"filters\": 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422,\n \"responseTime\": \"300ms\",\n \"trace\": [],\n \"errors\": {\n \"flights.0.iata\": [\n \"The IATA code must be exactly 3 characters.\"\n ]\n },\n \"data\": []\n}"},{"id":"454682be-516d-4524-8005-a9f2b9de9c43","name":"Maximum Pax Exceeded","originalRequest":{"method":"GET","header":[],"body":{"mode":"raw","raw":"{\r\n \"flights\": [\r\n {\r\n \"iata\": \"EWR\",\r\n \"terminal_id\": null,\r\n \"departure_date\": \"2023-02-24\"\r\n },\r\n {\r\n \"iata\": \"LHR\",\r\n \"terminal_id\": null,\r\n \"departure_date\": \"2023-02-25\"\r\n }\r\n ],\r\n \"filters\": {\r\n \"adult\": 10,\r\n \"child\": 0,\r\n \"infant\": 0,\r\n \"bagMedium\": 1,\r\n \"bagSmall\": 0,\r\n \"bagLarge\": 0,\r\n \"is_connection\": false,\r\n \"promo\": null,\r\n \"services\": []\r\n }\r\n}\r\n","options":{"raw":{"language":"json"}}},"url":{"raw":"{{base_url}}/services?page=1&limit=10","host":["{{base_url}}"],"path":["services"],"query":[{"key":"page","value":"1"},{"key":"limit","value":"10"}]}},"status":"Unprocessable Content","code":422,"_postman_previewlanguage":"json","header":[{"key":"Server","value":"nginx/1.27.2"},{"key":"Content-Type","value":"application/json"},{"key":"Transfer-Encoding","value":"chunked"},{"key":"Connection","value":"keep-alive"},{"key":"X-Powered-By","value":"PHP/8.3.13"},{"key":"Cache-Control","value":"no-cache, private"},{"key":"Date","value":"Thu, 26 Dec 2024 15:24:41 GMT"},{"key":"Access-Control-Allow-Origin","value":"*"}],"cookie":[],"responseTime":null,"body":"{\n \"message\": \"The total number of adults and children cannot exceed 9.\",\n \"status\": 422,\n \"responseTime\": \"262ms\",\n \"trace\": [],\n \"errors\": {\n \"filters\": [\n \"The total number of adults and children cannot exceed 9.\"\n ]\n },\n \"data\": []\n}"}],"_postman_id":"7707c4c4-bcf8-4362-aad7-e09c25f86204"},{"name":"Create a quotation","event":[{"listen":"test","script":{"id":"cfecc212-97b5-4d98-a635-4aff51f8db69","exec":["pm.environment.set(\"booking_id\", pm.response.json().data.id);"],"type":"text/javascript","packages":{},"requests":{}}}],"id":"db543e7c-5155-4ac5-8293-a8cd498dc110","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"POST","header":[],"body":{"mode":"raw","raw":"{\n \"booker_id\": {{booker_id}},\n \"journeys\": [\n {\n \"adult\": 1,\n \"child\": 1,\n \"infant\": 0,\n \"bag_large\": 0,\n \"bag_medium\": 2,\n \"bag_small\": 1,\n \"passengers\": {\n \"adult\": [\n {\n \"pnr\": \"ABC123\",\n \"lead\": true,\n \"signage\": \"John Doe\",\n \"class_type\": \"Economy Class\",\n \"title\": \"Mr\",\n \"first_name\": \"John\",\n \"last_name\": \"Doe\",\n \"phone\": \"+441234567890\"\n }\n ],\n \"child\": [\n {\n \"pnr\": \"ABC123\",\n \"lead\": false,\n \"signage\": \"Tommy Doe\",\n \"class_type\": \"Economy Class\",\n \"title\": \"\",\n \"first_name\": \"Tommy\",\n \"last_name\": \"Doe\",\n \"phone\": \"\"\n }\n ],\n \"infant\": []\n },\n \"flight\": \"EK1\",\n \"stops\": {\n \"departure\": {\n \"meeting_date\": \"2026-12-31T07:45:00\",\n \"date\": \"2026-12-31T07:45:00\",\n \"terminal_id\": 127,\n \"connection\": false,\n \"services\": [1]\n },\n \"arrival\": {\n \"meeting_date\": \"2026-12-31T11:40:00\",\n \"date\": \"2026-12-31T11:40:00\",\n \"terminal_id\": 4,\n \"connection\": false,\n \"services\": [1, 2]\n }\n }\n }\n ],\n \"currency\": \"GBP\",\n \"confirm\": false,\n \"settings\": {\n \"customer_reference\": \"{{customer_reference}}\"\n }\n}","options":{"raw":{"language":"json"}}},"url":"{{base_url}}/bookings","description":"

Creates a quotation. Required top-level fields include booker_id, journeys, currency, and confirm. Public API requests may include one or both stops per journey. Use confirm: true only when the company is configured for invoice checkout.

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\"child\": 1,\r\n \"infant\": 1,\r\n \"bag_large\": 0,\r\n \"bag_medium\": 3,\r\n \"bag_small\": 0,\r\n \"passengers\": {\r\n \"adult\": [\r\n {\r\n \"pnr\": \"KUIKUI\",\r\n \"lead\": true,\r\n \"signage\": \"John Doe\",\r\n \"class_type\": \"Economy Class\",\r\n \"title\": \"\",\r\n \"first_name\": \"John\",\r\n \"last_name\": \"Doe\",\r\n \"phone\": \"+947947350729\"\r\n }\r\n ],\r\n \"child\": [\r\n {\r\n \"pnr\": \"TERTER\",\r\n \"lead\": false,\r\n \"signage\": \"Tommy Brown\",\r\n \"class_type\": \"Economy Class\",\r\n \"title\": \"\",\r\n \"first_name\": \"Tommy\",\r\n \"last_name\": \"Brown\",\r\n \"phone\": \"\"\r\n }\r\n ],\r\n \"infant\": [\r\n {\r\n \"pnr\": \"TRETRE\",\r\n \"lead\": false,\r\n \"signage\": \"Baby Girl\",\r\n \"class_type\": \"Economy Class\",\r\n \"title\": \"\",\r\n \"first_name\": \"Baby\",\r\n \"last_name\": \"Girl\",\r\n \"phone\": \"\"\r\n }\r\n ]\r\n },\r\n \"flight\": \"EK2\",\r\n \"stops\": {\r\n \"departure\": {\r\n \"meeting_date\": 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},\r\n \"arrival\": {\r\n \"meeting_date\": \"2024-12-31T11:40:00\",\r\n \"date\": \"2024-12-31T11:40:00\",\r\n \"airport_id\": 2,\r\n \"terminal_id\": 4,\r\n \"connection\": true,\r\n \"services\": [\r\n 1,\r\n 2\r\n ]\r\n }\r\n }\r\n },\r\n {\r\n \"adult\": 2,\r\n \"child\": 1,\r\n \"infant\": 1,\r\n \"bag_large\": 0,\r\n \"bag_medium\": 3,\r\n \"bag_small\": 0,\r\n \"passengers\": {\r\n \"adult\": [\r\n {\r\n \"pnr\": \"KUIKUI\",\r\n \"lead\": true,\r\n \"signage\": \"John Doe\",\r\n \"class_type\": \"Economy Class\",\r\n \"title\": \"\",\r\n \"first_name\": \"John\",\r\n \"last_name\": \"Doe\",\r\n \"phone\": \"+947947350729\"\r\n }\r\n ],\r\n \"child\": [\r\n {\r\n \"pnr\": \"TERTER\",\r\n \"lead\": false,\r\n \"signage\": \"Tommy Brown\",\r\n \"class_type\": \"Economy Class\",\r\n \"title\": \"\",\r\n \"first_name\": \"Tommy\",\r\n \"last_name\": \"Brown\",\r\n \"phone\": \"\"\r\n }\r\n ],\r\n \"infant\": [\r\n {\r\n \"pnr\": \"TRETRE\",\r\n \"lead\": false,\r\n \"signage\": 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Content","code":422,"_postman_previewlanguage":"json","header":[{"key":"Server","value":"nginx/1.27.2"},{"key":"Content-Type","value":"application/json"},{"key":"Transfer-Encoding","value":"chunked"},{"key":"Connection","value":"keep-alive"},{"key":"X-Powered-By","value":"PHP/8.3.13"},{"key":"Cache-Control","value":"no-cache, private"},{"key":"Date","value":"Thu, 26 Dec 2024 17:47:19 GMT"},{"key":"Access-Control-Allow-Origin","value":"*"}],"cookie":[],"responseTime":null,"body":"{\n \"message\": \"The selected currency is invalid.\",\n \"status\": 422,\n \"responseTime\": \"290ms\",\n \"trace\": [],\n \"errors\": {\n \"currency\": [\n \"The selected currency is invalid.\"\n ]\n },\n \"data\": []\n}"}],"_postman_id":"db543e7c-5155-4ac5-8293-a8cd498dc110"},{"name":"Update a quotation","id":"04389b1d-1617-41b3-a7f2-f848f32b2f2f","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"PATCH","header":[],"body":{"mode":"raw","raw":"{\n \"booker_id\": {{booker_id}},\n \"journeys\": [\n {\n \"adult\": 2,\n \"child\": 0,\n \"infant\": 0,\n \"bag_large\": 0,\n \"bag_medium\": 2,\n \"bag_small\": 1,\n \"passengers\": {\n \"adult\": [\n {\n \"pnr\": \"ABC123\",\n \"lead\": true,\n \"signage\": \"John Doe\",\n \"class_type\": \"Business Class\",\n \"title\": \"Mr\",\n \"first_name\": \"John\",\n \"last_name\": \"Doe\",\n \"phone\": \"+441234567890\"\n }\n ],\n \"child\": [],\n \"infant\": []\n },\n \"flight\": \"EK1\",\n \"stops\": {\n \"departure\": {\n \"meeting_date\": \"2026-12-31T07:45:00\",\n \"date\": \"2026-12-31T07:45:00\",\n \"terminal_id\": 127,\n \"connection\": false,\n \"services\": [1]\n },\n \"arrival\": {\n \"meeting_date\": \"2026-12-31T11:40:00\",\n \"date\": \"2026-12-31T11:40:00\",\n \"terminal_id\": 4,\n \"connection\": false,\n \"services\": [1, 2]\n }\n }\n }\n ],\n \"currency\": \"GBP\",\n \"confirm\": false,\n \"settings\": {\n \"customer_reference\": \"{{customer_reference}}\"\n }\n}","options":{"raw":{"language":"json"}}},"url":"{{base_url}}/bookings/{{booking_id}}","description":"

Updates an existing quotation/booking by booking_id. The request uses the same validation shape as create, so include required fields such as booker_id, journeys, currency, and confirm.

Cancels/removes an existing quotation or booking for the authenticated client company by numeric booking_id.

Recalculates pricing and availability for an existing quotation/booking by numeric booking_id. No request body is required.

Confirms/checks out an existing quotation by numeric booking_id. No request body is required. Checkout depends on the authenticated client's company/payment configuration.

Retrieves the authenticated client's quotations/bookings. Supports pagination with page and limit, plus optional query search.

Page number.

\n","type":"text/plain"},"key":"page","value":"1"},{"description":{"content":"

Items per page.

\n","type":"text/plain"},"key":"limit","value":"20"},{"description":{"content":"

Optional search term.

\n","type":"text/plain"},"key":"query","value":""}],"variable":[]}},"response":[],"_postman_id":"7d19bb2b-922d-4a1b-8835-4ad2ca73c955"},{"name":"Get a quotation/booking by ID","id":"8c973cc3-2457-4d81-bdbc-2db3bfe96531","protocolProfileBehavior":{"disableBodyPruning":true},"request":{"method":"GET","header":[],"body":{"mode":"raw","raw":"","options":{"raw":{"language":"json"}}},"url":"{{base_url}}/bookings/{{booking_id}}","description":"

Retrieves a single quotation/booking by its numeric booking_id.

Retrieves a single quotation/booking by the customer reference stored in settings.customer_reference / settings.customerReference.

Retrieves a single quotation/booking by its GAC reference number, for example GAC-XXXXXXXXXXXX. Backend route: GET /bookings/reference/{reference}.